If you are dissatisfied with your order for any reason, you can return your unused items for a prompt refund or exchange. Refunds for unused items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. Shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please send your package in a prepaid, insured, traceable method to the address below.  Please note: We cannot accept returns of used items unless due to manufacturer defect.  Thank you.